Last Updated: December 9, 2024
1. Introduction
Welcome to bank statement converter ("we," "our," or "us"). We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you use our bank statement conversion service.
2. Information We Collect
2.1 Files You Upload
When you use our service, you upload PDF bank statements for conversion. These files are:
- Temporarily stored on our server during the conversion process
- Automatically deleted immediately after conversion is complete
- Never permanently stored or archived
- Not shared with any third parties
2.2 Technical Information
We may collect basic technical information including:
- IP address
- Browser type and version
- Device information
- Access times and dates
3. How We Use Your Information
We use the information we collect solely for:
- Processing your PDF to Excel conversions
- Improving our service quality
- Troubleshooting technical issues
- Analyzing usage patterns to enhance user experience
4. Data Security
We take data security seriously and implement industry-standard measures:
- Encryption: All data transmission is encrypted using HTTPS/SSL
- Temporary Storage: Files are stored only during active conversion
- Automatic Deletion: All uploaded files and converted files are automatically deleted after download or within 1 hour
- No Database Storage: We do not store your bank statements in any database
- Secure Servers: Our servers are protected with firewalls and security protocols
5. Data Retention
We follow a strict data retention policy:
- Uploaded PDF files: Deleted immediately after conversion
- Converted Excel files: Deleted after download or within 1 hour
- Technical logs: Retained for up to 30 days for troubleshooting purposes
6. Third-Party Services
We do not share your data with third parties. However, our service may use:
- Cloud hosting providers for server infrastructure
- Analytics tools for understanding usage patterns (anonymized data only)
7. Cookies
We use minimal cookies for:
- Session management
- Remembering your preferences
- Basic analytics
You can disable cookies in your browser settings, though this may affect functionality.
8. Your Rights
You have the right to:
- Access any personal data we hold about you
- Request deletion of your data
- Opt-out of analytics tracking
- Request information about how your data is processed
9. Children's Privacy
Our service is not intended for users under 18 years of age. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify users of any material changes by updating the "Last Updated" date at the top of this policy.
11. Contact Us
If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:
- Email: privacy@ezystatementconverter.com
- Contact Page: Contact Us
12. Consent
By using bank statement converter, you consent to this Privacy Policy and agree to its terms.